Privacy Policy

Privacy Policy for Bhriti

Last Updated: November 2025

Bhriti ("we", "our", "us"), operated by Dr. Rakshata Agasthy, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bhritibyrakshata.com and use our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you interact with our website, you may voluntarily provide personal information, including:

Name
Email address
Phone number
Information provided during consultation booking requests

We do not collect or store any medical or health information through the website. Any health-related documents are sent by you directly via Gmail and stored securely in a private Google Drive folder.

1.2 Automatically Collected Information

We do not use analytics or tracking tools on this website. However, basic server logs may automatically collect:

IP address
Browser type
Device information
General usage data

This information is used only for website functionality and security.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

To respond to inquiries
To schedule consultations
To process online payments for consultations or programs
To provide telemedicine services
To improve customer support and communication
To meet legal or regulatory obligations

We do not sell or share your personal information for marketing.

3. Payment Information (Razorpay)

We use Razorpay as our payment partner. When you make a payment:

Your payment details are processed directly by Razorpay.
We do not store or have access to your credit/debit card information.

Razorpay may collect information per their own Privacy Policy and security standards. You can review their policy separately on their website.

4. How We Store and Protect Your Information

Personal information submitted through website forms is received via email and stored securely.
Health-related documents are sent directly by you to our Gmail account and stored in a secure Google Drive folder with restricted access.
We implement reasonable technical and administrative safeguards to protect your data.

No data transmission over the internet can be guaranteed as 100% secure. You use our website at your own discretion.

5. Sharing of Information

We may share your information only in the following situations:

With service providers, such as Razorpay, for payment processing.
When required by law, regulation, or government request.
For safety, fraud prevention, or security purposes.

We never sell your information to third parties.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access your personal information
Request corrections
Request deletion of your data
Withdraw consent

To exercise these rights, please contact us at bhritibyrakshata@gmail.com.

7. External Links

Our website may contain links to external sites (e.g., telemedicine platforms). We are not responsible for the privacy practices of third-party websites.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Bhriti
Dr. Rakshata Agasthy
Bengaluru, Karnataka, India
Email: bhritibyrakshata@gmail.com
Phone: +91 9307593846

Thank you for trusting Bhriti with your personal information.

Note: BY USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE THE SERVICES. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.